Support
Super File Manager Support
Help for Super File Manager, the file manager for macOS available on the Mac App Store.
Last updated: October 7, 2026
Contact
Write to us at sac@makernet.com.br. Tell us your macOS version, the app version (menu Super File Manager > About) and what happened. Screenshots help.
Purchases, refunds and subscriptions
Purchases, refunds and subscription cancellation are handled by Apple, in your Apple Account. We cannot see or change your payment.
- Bought on another Mac or reinstalled the app? Use "Restore Purchases" in the app, signed in with the same Apple Account.
Frequently asked questions
- A folder or disk does not show up. The app only sees what you allow: grant access to your home folder or disks in the macOS panel the app shows, or in System Settings > Privacy & Security.
- NTFS disks: macOS reads NTFS but does not write to it. For writing, the app points you to an NTFS driver available on the App Store.
- Does the app send my files anywhere? No. Search, duplicates, cleanup and photo analysis run on your Mac. SFTP connects only to servers you enter yourself.